General · 5th March 2018
Following are the main points of discussion at the last Campbell River-Quadra-Cortes Ferry Advisory Committee Meeting November 15, 2017, 9 AM – 11:30 at Heriot Bay Inn
Present: Mark Collins, President and CEO; Mark Wilson, VP Strategic Planning and Community Engagement; David Hendry, Director Strategic Planning; Peter Simpson, Director Fleet Operations; Al de Koninck, Marine Superintendent; Paul Ryan, FAC Chair, and the following FAC members: Terry Hooper, Jim Abram, Vince Martin, Mary Lavelle (for Noba Anderson), Rod Lee, Uschi Koebberling
1. Overload in Peak Season: In August 2017 Q-Cove had 163 overloaded departures, an average of 5 per day, as a result of year over year increases of 5%. One option is to move to load and go shuttle. It requires community support. Skippers of both runs need to be in touch. Peter Simpson will look into shuttle options for Cortes. Paul Ryan will connect with FAC Denman/Hornby re. their experience and community support.
2. Specific Service Requests (SSRs) submitted by FAC to BC Ferries – a) to return to old schedule –written request to return to old schedule-- SSR not required (as it turned out since then, an SSR is required); b) Sunday AM run for Tachek in the summer – this time is currently used for training and maintenance; Powell River Queen replacement by Skeena Queen (92 Automobile Equivalents) and S100 vessel as soon as these come into service – will take 2 ½ years from contract to delivery, the earliest expected winter 2020; operational challenges include loading 100 vs. 50-60 vehicles.
3. Outer Islands Assured Loading Request: Like Cortes, Outer Islands would like assured loading for up to 3 cars for November through March to allow travel in daylight. Jeff West (Fleet Operations) will need to look into it.
4. Cortes Assured Loading: Question arose who beyond Cortes Connection, medical (pharmacy), mail on scheduled runs, as well as ambulance, should get assurance. There is agreement re. health care workers. Issues not solved for transport of livestock, grocery. BC Ferries to be provide an update on standardization efforts across all routes and Cortes community to identify priorities for Cortes to Heriot Bay leg. To be discussed at upcoming FAC meeting.
5. Request by Superior Propane to change schedule of dangerous cargo to have more time to supply to customers on Cortes. No general support, rather send 2 trucks.
6. Service Notices: Still no reliable information when service resumes. Announcements should be consistent and specify where vessel is located. Issues with service provider when there are mass emails on numerous routes and will be addressed. Terminal people could approach cars in line-up if there are likely/potential cancellations due to weather.
7. Campbell River Terminal Washroom closure (in fall/winter 2017) following regular drug use at site, one resulting in fatal overdose. Porta-Potties provided instead. Better controls of washrooms are investigated before re-opening
8. Complaints re. poor condition of Powell River Queen – there was no refit as wrongly assumed but just steel replacement on deck.
9. Anti-idling policy: though there is a small sign, policy is not enforced. Jeff West to look into what could be done.
10. FAC member replacement: limit of 2 terms. For many current members, term ends end of 2018. Need for education to successfully call for nominations.
11. Webcam at Heriot Bay: no access to Internet. It’s an operational issue for crew and also for customer services. There are similar issues at other terminals. Q-Cove is hooked to Harbour Authority.
12. Tachek will go for a refit and will be replaced by a vessel with exactly the same capacity.
13. Closed deck restrictions apply only to major routes.